The costs associated with your care at Anodyne will depend on what category of patient you are, which health professional you are seeing, what treatment or service you are being offered, and whether the treatment is outpatient or hospital based. Please see below for further details.
For information on how the Australian health care system funds your healthcare please refer to our Medicare Guide for Patients in our Useful Resources section.
Department of Veteran Affairs (DVA)
All costs for DVA (pre-approved white card and gold card) patients are completely covered. Anodyne will direct bill DVA for all outpatient, hospital-based, pain procedure and approved treatment services. There will be no out of pocket expense for DVA patients. For all white card holders please ensure you have provided our staff with your accepted service-related conditions as part of the initial registration.
Third party insurance (Worker’s Compensation and Motor Vehicle Accident)
If your pain condition relates to a third-party insurance claim (e.g. Worker’s Compensation or Motor Vehicle Accident) then we will need to have prior approval for any consultations or treatments. Anodyne will make all relevant enquiries and seek approval on your behalf. Once approved an appointment and/or treatment can be arranged. There will be no out of pocket expense for third party insurance patients.
Outpatient appointments (private patients)
As Anodyne is a private practice, full payment is required at the time of any outpatient consultation. Payments can only be made by Cash, Eftpos, Visa or Mastercard. A receipt can be issued to enable you to claim any applicable rebates from Medicare and/or your private health fund. Alternatively, your claim can be submitted electronically by our reception staff to be paid directly to you.
Fees will vary according to the health professional you are seeing. Medicare bulk billing or a reduced rate will be considered on a case-by-case basis. Any services that do not attract a Medicare and/or private health insurance rebate will incur a fee. Please contact Anodyne if you require specific practitioner costings.
Hospital & clinic-based treatments (health fund & private patients)
If you have private health insurance with at least bronze level of cover (that doesn’t exclude pain management), then most hospital based pain procedures and treatments will be covered (no out of pocket cost) by your health fund. If you do not have private health insurance and you are directly responsible for any hospital-based treatment costs then please contact Anodyne for a quote.
The cost(s) associated with any clinic-based treatment completed through Anodyne is dependent on the particular treatment. Any clinic-based treatments that do not attract a Medicare and/or private health insurance rebate will incur a fee. Please contact Anodyne to be advised on specific treatment costs.
Please be aware that Anodyne is not responsible for any out-of-pocket costs incurred from the anaesthetist, radiographer, hospital or any insurance excess arrangement you may have with your private health fund.
Guardianship, Administration and Trustee
If your healthcare is authorised by a Guardian and/or finances under the care of an Administration order, then we will need to have prior approval for any consultations or treatments. Anodyne will make all relevant enquiries and seek approval on your behalf. Once approved an appointment and/or treatment can be arranged. Please ensure you have provided our staff with any healthcare order related details as part your initial registration.
Medical reports
If you are requesting a specific medical report (e.g. for TPD or Income Protection, Disability Services Pension applications, support letters, other) then this is a fee for service charge and there are no applicable rebates. Typically, the fee is based on time required to complete the report. In some cases, the requesting third party will pay for these reports and we can directly liaise with them. Medical certificates related to your care through Anodyne do not incur a fee.